All Systems Operational
Authentication (SSO) ? Operational
Reporting ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Automation Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Web Manual Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
XCUITest Operational
Espresso Operational
PerfectoConnect Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
DevTunnel Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Visual Analysis ? Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Audio quality Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Text-to-speech Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Speech-to-text Operational
US Operational
Europe Operational
APAC Operational
Live Stream App Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Mobile Manual Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Mobile Automation Operational
US-BOSTON Operational
US-PHOENIX Operational
CANADA Operational
UK Operational
FRANCE Operational
GERMANY Operational
AUSTRALIA Operational
CHINA Operational
INDIA Operational
BRAZIL Operational
MEXICO Operational
Scriptless (for Web) Operational
US Operational
Europe Operational
APAC Operational
Canada Operational
Test Craft Portal Operational
US Operational
Europe Operational
Support Operational
Support Portal ? Operational
Customer Portal ? Operational
Virtual Devices Operational
iOS Simulators - US-BOSTON Operational
iOS Simulators - GERMANY Operational
iOS Simulators - AUSTRALIA Operational
iOS Simulators - Canada Operational
Android Emulators - US Operational
Android Emulators - Europe Operational
Android Emulators - APAC Operational
Android Emulators - Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Version 24.5 rollout Apr 21, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.5 will be installed. Affected services will be partially available during this maintenance window.
Posted on Jan 10, 2024 - 09:26 UTC
London Datacenter Maintenance Apr 26, 2024 14:00-18:00 UTC
During this period, maintenance will be conducted at the London Datacenter. Please be advised that there could be a short outage lasting up to 10 minutes, during which your devices may not be accessible.
Posted on Apr 15, 2024 - 12:44 UTC
Version 24.6 Rollout May 12, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.6 will be installed. Affected services will be partially available during this maintenance window.
Posted on Jan 10, 2024 - 09:27 UTC
Version 24.7 Rollout Jun 2, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.7 will be installed. Affected services will be partially available during this maintenance window.
Posted on Jan 10, 2024 - 09:29 UTC
Version 24.8 rollout Jun 30, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.8 will be installed. Affected services will be partially available during this maintenance window.
Posted on Jan 10, 2024 - 09:30 UTC
Version 24.9 Rollout Jul 21, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.9 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 03, 2024 - 07:58 UTC
Version 24.10 Rollout Aug 11, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.10 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 03, 2024 - 07:59 UTC
Version 24.11 rollout Sep 8, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.11 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 03, 2024 - 10:48 UTC
Version 24.12 rollout Sep 29, 2024 05:00-09:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.12 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 04, 2024 - 06:55 UTC
Version 24.13 rollout Oct 27, 2024 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.13 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 04, 2024 - 06:56 UTC
Version 24.14 rollout Nov 17, 2024 07:00-11:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.14 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 04, 2024 - 06:00 UTC
Version 24.15 Rollout Dec 8, 2024 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.15 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 04, 2024 - 07:02 UTC
Version 24.16 Rollout Jan 5, 2025 06:00-10:00 UTC
Perfecto will be undergoing scheduled maintenance during this time.
Version 24.16 will be installed. Affected services will be partially available during this maintenance window.
Posted on Apr 04, 2024 - 07:03 UTC
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Connectivity Problem with Canada datacenter affecting all mobile devices located there.
Resolved - This incident has been resolved.
Apr 17, 15:06 UTC
Monitoring - The connection was re-established. We are monitoring the status of the network and will be providing further updates if needed.
Apr 17, 12:47 UTC
Identified - We are currently working with the datacenter team to restore connectivity.
Apr 17, 12:44 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Emergency Canada Datacenter ISP maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 23:00 UTC
Scheduled - On Friday April 12 at 7pm EST, there will be a brief maintenance on our internet circuit at our Canada data center to increase the burstable limit. The configuration causes a quick "blip" of disconnection; less than a minute. However, some applications are sensitive to these sort of disruptions so there is the possibility of 10-15 minutes of connectivity issues after the event.
This will affect all connections into and out of the Canada data center.
Apr 11, 08:14 UTC
Emergency Maintenance - Public Cloud 4/12/2024
Completed - The scheduled maintenance has been completed.
Apr 12, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 UTC
Scheduled - On Friday 2024-04-12 at 5:00 PM EST we will be performing an emergency maintenance on the Public Cloud to resolve a reported issue with Wi-Fi. During this time all Public Cloud Tenants will be unavailable for up to 30 minutes.
Apr 11, 18:59 UTC
Apr 11, 2024
Live Stream Service Degradation
Resolved - This incident has been resolved.
Apr 11, 12:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 11:52 UTC
Update - We are continuing to investigate this issue.
Apr 11, 11:41 UTC
Investigating - We are currently investigating intermittent accessibility issues with devices hosted in the Boston and Phoenix Datacentres
Apr 11, 11:20 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
EU Central AWS Maintenance - April 8th, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 01:00 UTC
Scheduled - We will be conducting maintenance in the EU region of AWS in order to mitigate a known issue. This is the second of two maintenance windows. The first on April 6th, 2024 and second April 8th, 2024

During this time, connectivity to web cradles in the EU region will not be reachable.
Apr 2, 21:36 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024
EU Central AWS Maintenance
Completed - The scheduled maintenance has been completed.
Apr 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:00 UTC
Scheduled - We will be conducting maintenance in the EU region of AWS in order to mitigate a known issue. This is the first of two maintenance windows that will be split between two nights. The first on April 6th, 2024 and second April 8th, 2024

During this time, connectivity with resources in the EU region of AWS will not be reachable intermittently. This will result in cloud outages for any clouds hosted in that region.
Apr 2, 21:33 UTC
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